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July 3, 2024

Online Ordering Platform and Commission

Online Ordering Platforms

Online ordering platforms have revolutionized the way we order food. They connect customers with a variety of restaurants, allowing them to order food from the comfort of their homes. These platforms offer a user-friendly interface where customers can browse through menus, place orders, and track their delivery in real-time.

How DoorDash/UberEats Work

DoorDash is an on-demand food delivery service that partners with local restaurants. When a customer places an order through DoorDash, the restaurant prepares the food and a DoorDash delivery person, known as a Dasher, picks it up and delivers it to the customer. DoorDash charges a commission for each order, which is used to pay Dashers, perform background checks on Dashers, process credit card transactions, and more. They offer three tiers of partnership plans with different commission rates and marketing support.

Uber Eats operates similarly to DoorDash. Customers can order food from local restaurants using the Uber Eats app or website. The restaurant receives the order, prepares the food, and an Uber delivery partner picks it up and delivers it to the customer. Uber Eats also charges a commission for each order. They offer different plans based on the commission rate and the level of built-in marketing support they provide. Both platform may incur up to 30% of each order commission.

Impact of Commission on Business

Commission structures play a crucial role in motivating sales teams, driving performance, and ultimately contributing to revenue growth. However, high commission rates can significantly impact a restaurant’s profit margins. Therefore, it’s important for businesses to manage these commissions effectively and understand their impact on the bottom line.

Commission-free platforms can be a game-changer for businesses. They eliminate the cost of commissions, allowing businesses to retain more of their earnings. This can be particularly beneficial for small businesses or startups with tight budgets. Moreover, commission-free platforms can also attract more users due to their cost-effectiveness, potentially leading to increased sales and revenue.

Introducing Wehanda.com

In response to the challenges posed by high-commission platforms, Wehanda.com offers a refreshing alternative. Developed to support restaurants with an affordable monthly charge, Wehanda.com is a commission-free online ordering platform that includes a range of features designed to enhance the dining experience.

Wehanda.com provides a QR menu and dine-in table order experience, allowing customers to easily place orders from their table using their smartphones. Additionally, it offers a free storefront page for each restaurant, giving them a dedicated online presence without the extra cost. This innovative platform not only helps restaurants save on commission fees but also provides a seamless and efficient ordering process for customers.

By leveraging Wehanda.com, restaurants can optimize their operations, improve customer satisfaction, and ultimately boost their profitability. It's a win-win solution that aligns with the evolving needs of the food industry, making online ordering simpler and more accessible for everyone.

Matt Minsub Lee

Software Application Solution Director

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